Defending Against OMVIC Discipline Proceedings: Accusations of Regulatory Compliance Failure and Ethics Violations | Freed Legal Services
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Defending Against OMVIC Discipline Proceedings:

Accusations of Regulatory Compliance Failure and Ethics Violations



Last Updated: July 02 2026

Question: What should a dealership or salesperson in Ontario do if OMVIC issues a Notice of Complaint alleging a Code of Ethics breach?

Answer:   Freed Legal Services can help you respond to an OMVIC Notice of Complaint with clear fact review, document organization, and advocacy during the disciplinary process, which is typically initiated when the Registrar has reasonable grounds to believe a Code of Ethics breach occurred.  OMVIC may require education courses and can impose fines up to $25,000, so you should act quickly to understand the specific Code section alleged, preserve evidence, and prepare for any hearing or settlement discussions.  For a practical next step call (800) 716-1897 to book a consultation with a paralegal at Freed Legal Services in Ontario and get guidance on protecting your rights and improving your chances of a favourable outcome.

Advocacy Within OMVIC Discipline Against Dealerships or Salespeople

Defending Against OMVIC Discipline Proceedings: Accusations of Regulatory Compliance Failure and Ethics Violations The Ontario Motor Vehicle Industry Council (OMVIC) holds a significant role in regulating the conduct of registered businesses and persons within the automotive sector.  The disciplinary powers of OMVIC aim to uphold professional ethics and to maintain market integrity.  It is crucial for those within the automotive industry to comprehend the scope of OMVIC disciplinary powers to effectively navigate the potential challenges within disciplinary proceedings and to uphold appropriate compliance with the required automotive sector standards.

The discipline proceedings of OMVIC intend to address questions of whether a dealership business or an individual salesperson failed to adhere to the applicable Code of Ethics.  Upon reasonable grounds by the Registrar that a breach of the Code of Ethics has occured, a Notice of Complaint may be served upon a dealership business or individual salesperson.  The Notice of Complaint will contain the particulars of the section of the Code of Ethics allegedly breached including how so.  A dealership business or individual salesperson founded as having violated the Code of Ethics may be subjected to consequences such as:

  • The rehabilitiative requirement to partake in, and pay for, certain educational courses; and;
  • The punitive imposition of fines up to twenty-five thousand ($25,000.00) dollars.
Conclusion

Understanding the disciplinary powers of OMVIC helps to ensure informed decision-making when a dealership business or individual salesperson is the subject of a disciplinary proceeding.  Upholding the standards set by OMVIC ensures market integrity and ethical practices.  Effective navigation of potential disciplinary proceedings, with professional advocacy, remains vital in safeguarding rights, ensuring procedural fairness, and securing favourable outcomes for those businesses as well as individuals engaged within the automotive trade sector.

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